Refund & Cancelled Policy

A & S Smart Services, we aim to provide high-quality services. This policy outlines how refunds and cancellations are handled:

Refund Eligibility

Refunds are reviewed on a case-by-case basis

Completed services delivered to the client are non-refundable, except for verified failure to deliver agreed services

Cancellation Before Start

Clients may cancel a project before work begins

A cancellation fee may apply depending on the agreed deposit or scope

Cancellations in Progress

For projects already in progress, fees may be retained based on work completed

Disputes

Any refund disputes should be communicated via email to info@assmartservices.com

We will review and respond within 5 business days

Payment Processor Rules

Payments via ACH/eCheck may take 3–5 business days to settle

Chargebacks may be subject to processor policies (Stripe/Paycron)